Rother Citizens Advice
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Our goal is to help everyone find a way forward, what ever problem they face. People come to us with all sorts of issues.You may have money, benefit, housing consumer or employment problems you may be facing a crisis or just considering your options .
We value diversity promote equility and challenge discrimination wherever we see it:
We moved to new premises on the 1st February 2021 . The new address is: 40 St Leonards Road, Bexhill-on-Sea TN40 1JB
Rother District Citizens Advice Volunteering Opportunities
Would you like to learn new skills whilst also supporting your local community and have an opportunity to work remotely?
Digital Advice Volunteer - working remotely
Rother District Citizens Advice is currently looking to strengthen and expand their team of volunteers as they develop their digital advice offering. The volunteer role of Digital Adviser will involve providing effective and efficient advice to members of the public via telephone, email and /or webchat . In this role, you could be; exploring and identifying clients' problems, researching information using Citizens Advice resources and explaining options to clients to help them make informed decisions. As an Adviser you will make a real difference to people's lives and build on valuable skills whilst helping people from a range of backgrounds and communities . You will need your own smartphone (to access the relevant applications) , PC/laptop and good WiFi connection for this role.
Research and Campaigns Volunteer
Research and campaign volunteers identify trends in the problems experienced by our clients, to see where policies and practices are negatively affecting our clients. Our volunteers may do research, such as client surveys, to find out more about the issues, and then organise a campaign to bring about change. This might be writing a press release for the local paper, writing to an elected official like a local councillor, holding a public awareness raising event, or using social media. Volunteers may also get involved in campaigns with national Citizens Advice, such as Universal Credit.
Working as a Volunteer, you don’t need specific experience as all volunteers will undergo training and are fully supported throughout their involvement with Citizens Advice as well as becoming a member of a committed, diverse and lively team.
As well as advice volunteers we are looking for local people to help lead our work by serving as Trustees. This is a volunteer role but reasonable expenses will be reimbursed. At the moment we particularly need people with experience in HR, IT and development of digital services, equality/diversity/inclusion and accountancy/financial management. Please also speak to us if you have other skills or experience that you can use to support our work. We are a small charity that provides free and impartial information and advice to the local community. We help people with problems in areas such as benefits, debt, employment and housing. Our service is provided by a team of staff and volunteers, led by the Chief Officer. They are based in an Advice Centre in Bexhill but we aim to serve people across the whole of Rother District. Our Trustees do not give advice to the public, but work with the Chief Officer to develop our strategy and services.
Contact: Diane Roberts at firstname.lastname@example.org for further information, an initial chat or an application pack and we look forward to hearing from you.
Battle Outreach is suspended until further notice due to staff sickness. Please contact the main office
At the moment, because of the Covid pandemic, all our advice is via the phone. If you need to contact us you can do so by calling our Advice Line 0800 1448848
Or you can contact us online by clicking here
Our office is closed at the moment but when it is open our hours are as follows: location & opening times
Volunteer with us
Over 21,000 highly trained volunteers support the delivery of our work nationally. They come from all sorts of backgrounds and help with everything we do.
Could you join them ?