• Rother Citizens Advice

            Client Notice

            This website has come to our attention www.rotherdistrictcab.org.uk . This website is bogus.Please do not give any personal information on this website This website has been reported to Action Fraud as identity theft and has a crime number. We are doing everything possible  to get the website removed .

            Our goal is to help everyone find a way forward, what ever problem they face. People come to us with all sorts of issues.You may have money, benefit, housing consumer or employment problems you may be facing a crisis or just considering your options .

            We value diversity promote equility and challenge discrimination wherever we see it:

            Office move

            We moved to new premises on the 1st February 2021 . The new address is: 40 St Leonards Road, Bexhill-on-Sea TN40 1JB

             

             

             

             

        • Notice board

          Rother District Citizens Advice Volunteering Opportunities

          Would you like to learn new skills whilst also supporting your local community and have an opportunity to work remotely?

          Digital Advice Volunteer - working remotely

          Rother District Citizens Advice is currently looking to strengthen and expand their team of volunteers as they develop their digital advice offering. The volunteer role of Digital Adviser will involve providing effective and efficient advice  to members of the public via telephone, email and /or webchat . In this role, you could be; exploring and identifying clients' problems, researching information using Citizens Advice resources and explaining options to clients to help them make informed decisions. As an Adviser you will make a real difference to people's lives and build on valuable skills whilst helping people from a range of backgrounds and communities . You will need your own smartphone (to access the relevant applications) , PC/laptop and good WiFi connection for this role. 

          Research and Campaigns Volunteer

          Research and campaign volunteers identify trends in the problems experienced by our clients, to see where policies and practices are negatively affecting our clients. Our volunteers may do research, such as client surveys, to find out more about the issues, and then organise a campaign to bring about change. This might be writing a press release for the local paper, writing to an elected official like a local councillor, holding a public awareness raising event, or using social media. Volunteers may also get involved in campaigns with national Citizens Advice, such as Universal Credit.

          Working as a Volunteer, you don’t need specific experience as all volunteers will undergo training and are fully supported throughout their involvement with Citizens Advice as well as becoming a member of a committed, diverse and lively team.

          Trustees

          As well as advice volunteers we are looking for local people to help lead our work by serving as Trustees. This is a volunteer role but reasonable expenses will be reimbursed.  At the moment we particularly need people with experience in HR, IT and development of digital services, equality/diversity/inclusion and accountancy/financial management. Please also speak to us if you have other skills or experience that you can use to support our work. We are a small charity that provides free and impartial information and advice to the local community. We help people with problems in areas such as benefits, debt, employment and housing. Our service is provided by a team of staff and volunteers, led by the Chief Officer. They are based in an Advice Centre in Bexhill but we aim to serve people across the whole of Rother District. Our Trustees do not give advice to the public, but work with the Chief Officer to develop our strategy and services.

          Contact:   Diane Roberts at rural3@rdcab.cabnet.org.uk  for further information, an initial chat or an application pack and we look forward to hearing from you.

           

          Battle Outreach is suspended until  further  notice due to staff sickness. Please contact the main office

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        • Contact us

          Advice Line:

          0800 1448848

          At the moment, because of the Covid pandemic, all our advice is via the phone.  If you need to contact us you can do so by calling our Advice Line 0800 1448848

          Or you can contact us online by  clicking here

          Our office is closed at the moment but when it is open our hours are as follows: location & opening times 

        • Donate

          Please donate and help us to keep giving advice for free.

          Without the generous support of people up and down the country, we couldn't continue to do the work we do. 

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          More About Us

          Annual Report 2019-2020

          Charity registration no. 1124723

          Company no. 66551919
          • Volunteer with us

            Over 21,000 highly trained volunteers support the delivery of our work nationally. They come from all sorts of backgrounds and help with everything we do.
            Could you join them ?

            Our volunteer opportunities