Notice board

Rother District Citizens Advice Volunteering Opportunities

Would you like to learn new skills whilst also supporting your local community and have an opportunity to work remotely?

Digital Advice Volunteer - working remotely

Rother District Citizens Advice is currently looking to strengthen and expand their team of volunteers as they develop their digital advice offering. The volunteer role of Digital Adviser will involve providing effective and efficient advice  to members of the public via telephone, email and /or webchat . In this role, you could be; exploring and identifying clients' problems, researching information using Citizens Advice resources and explaining options to clients to help them make informed decisions. As an Adviser you will make a real difference to people's lives and build on valuable skills whilst helping people from a range of backgrounds and communities . You will need your own smartphone (to access the relevant applications) , PC/laptop and good WiFi connection for this role. 

Research and Campaigns Volunteer

Research and campaign volunteers identify trends in the problems experienced by our clients, to see where policies and practices are negatively affecting our clients. Our volunteers may do research, such as client surveys, to find out more about the issues, and then organise a campaign to bring about change. This might be writing a press release for the local paper, writing to an elected official like a local councillor, holding a public awareness raising event, or using social media. Volunteers may also get involved in campaigns with national Citizens Advice, such as Universal Credit.

Working as a Volunteer, you don’t need specific experience as all volunteers will undergo training and are fully supported throughout their involvement with Citizens Advice as well as becoming a member of a committed, diverse and lively team.

Trustees

As well as advice volunteers we are looking for local people to help lead our work by serving as Trustees. This is a volunteer role but reasonable expenses will be reimbursed.  At the moment we particularly need people with experience in HR, IT and development of digital services, equality/diversity/inclusion and accountancy/financial management. Please also speak to us if you have other skills or experience that you can use to support our work. We are a small charity that provides free and impartial information and advice to the local community. We help people with problems in areas such as benefits, debt, employment and housing. Our service is provided by a team of staff and volunteers, led by the Chief Officer. They are based in an Advice Centre in Bexhill but we aim to serve people across the whole of Rother District. Our Trustees do not give advice to the public, but work with the Chief Officer to develop our strategy and services.

Contact:   Diane Roberts at rural3@rdcab.cabnet.org.uk  for further information, an initial chat or an application pack and we look forward to hearing from you.

Battle Outreach is suspended until  further  notice due to staff sickness. Please contact the main office